At Xin Xiongchuang Construction Machinery, we respect your privacy and work hard to keep your data safe This page explains in simple words how we collect, use, and protect your details when you visit our website or contact us
1. What Data We Collect
We collect details you share when you fill out our contact forms, send messages, or talk to us by phone or chat This may include your name, email, phone number, company name, machine needs, budget, and country location We may also get device data like browser type, screen size, and pages you open on our website We do not collect your home address, bank passwords, or any data we do not need to help you buy or review used building machines
2. How We Use Your Data
Your data helps us share the right machine list, send test videos, prepare shipping papers, and answer your questions fast We also use it to send price quotes, check yard updates, and machine proof by email or WhatsApp We use your email or phone number only for work talks We do not send spam or call you with unwanted offers you did not ask for
3. Cookies and Tracking Tools
Our website uses cookies to remember small details like your language choice or last opened pages This helps the website run smooth and show you useful info Cookies do not harm your device You can turn cookies off in your browser anytime, but some pages may load slower or need repeat clicks
4. Who We Share Data With
We may share data only with trusted partners who help us move machines from our yard to the port and deliver them to your country These partners may include shipping teams, port agents, and delivery carriers.We will never sell your data to third parties for ads or share it with companies for marketing or social media use
5. How We Protect Your Data
We use safe servers, hidden data storage, and limited access controls Only trained Xin Xiongchuang staff can open your data for work use We add password protection to stored files, lock data folders, and review entry logs often. We also send machine proof files and videos in private messages or direct email links, not public pages
6. How Long We Keep Your Data
We keep your data only as long as needed for quote sharing, selling, shipping prep, and after-delivery support Once the work is fully done, we remove extra copies from active folders. Some basic order info may stay in locked records for legal and export paperwork only
7. Your Rights Over Your Data
You can ask us anytime to show what data we have about you, correct wrong details, or remove your data if it is not needed for paperwork We will act fast on your request. If you want to stop talks by email or WhatsApp, you can tell us once, and we will stop
8. Kids and Family Privacy
Our website is not made for kids under 13 years old We do not collect data from kids on purpose If we learn any data belongs to a child under 13, we remove it fast
9. Changes to This Policy
We may update this page if rules change or new safety tools are added We will post updates here with no hidden info
10. Contact for Questions
If you have any question about this page or want help with your data, you can reach us by our website contact page, phone, or WhatsApp chat We reply fast and keep all work talks clear.
